Cancellation and Refund Policy

• All purchases, memberships, and subscriptions are non-refundable under any circumstances.

• Orders once placed cannot be canceled or modified.

• In case of defective or damaged products, customers may contact customer support for resolution, subject to verification.

Shipping and Delivery Policy

• We strive to ensure timely delivery of all orders.

• Delivery timelines may vary depending on location and logistics conditions.

• Customers are responsible for providing accurate delivery addresses.

• Kola Mart Private Limited is not liable for delays caused due to unforeseen circumstances.

• In case of non-receipt of an order, customers should contact our support team within 48 hours of the expected delivery date.

Terms and Conditions

• Subscription benefits and membership discounts are applicable only after the official launch.

• The complimentary grocery hamper for early bird members is non-transferable and cannot be exchanged for cash.

• The lucky draw is subject to applicable regulations, and winners will be notified through official communication channels.

• Memberships and subscriptions are non-refundable and non-transferable.

• Kola Mart Private Limited reserves the right to modify or discontinue the membership plans at any time without prior notice.

• Any disputes arising out of these terms shall be subject to the jurisdiction of the competent courts in India.

• Customers are responsible for providing accurate personal information for delivery and communication purposes.